Amazon wants a cGMP certificate for my supplement. When is my deadline?
The document request shows up in Account Health with a date beside each ASIN. Then LinkedIn says you have 90 days.
From our end, that’s the first mistake we correct. No Amazon page says 90 days. The number came from the American Herbal Products Association (AHPA), and it was 90 days to start a lab request, not to finish. So, the date that protects your listing is the one Amazon shows you.
The good part: that date is already on your screen.
In This Article
- What does Amazon’s cGMP requirement actually say?
- What is the deadline: 90 days or the “Address issue by” date?
- How do you submit through a TIC lab?
- What documents and images will the lab need?
- Where this goes wrong
- What we check on every supplement account before the date
- Frequently Asked Questions
1. What Does Amazon’s cGMP Requirement Actually Say?
Amazon’s US dietary supplement policy says every supplement must be manufactured in a facility compliant with FDA’s cGMP rules, 21 CFR 111 or 21 CFR 117, or equivalent. The conditions:
- The cGMP audit or certification must be done by an accredited third party.
- Private audits, first-party audits, consulting audits, and FDA inspections are not accepted.
- The certificate must be in good standing and cannot be expired.
- A current GFSI food-safety certification for the facility may satisfy the requirement.
Amazon lists accepted programs and says the list isn’t exhaustive. It includes NSF/ANSI 455-2, NSF 229, Eurofins, UL GMP 21 CFR 111, USP GMP, SGS GMP, TGA GMP, SSCI, ISO 22000, and GFSI-benchmarked schemes such as SQF, BRCGS, and FSSC 22000.
Amazon also accepts EEA GMP certificates issued under EudraLex Volume 4, PIC/S GMP certificates or site licenses, Korean MFDS GMP certificates and a Health Canada site license.
Two more pieces sit beside the certificate:
- A Certificate of Insurance: Submitted directly to Amazon through Business Insurance verification in Seller Central.
- Lab testing, for five categories only: Bodybuilding, joint health, sexual enhancement, sports nutrition and weight management. Those need heavy-metal, microbial and adulterant testing (NSF/ANSI 173-2024 or equivalent).
How we got here: testing for three categories arrived in April 2024 and joint health in January 2025. In December 2025 AHPA reported cGMP verification expanding to all supplements, in phases.
2. What Is the Deadline: 90 Days or the “Address Issue By” Date?
Important: Follow Amazon's Deadline
The “Address issue by” date. Amazon’s process page says to submit a test request form (TRF) to an authorized TIC lab through Account Health before that date and send the lab your samples or existing documents.
When the lab receives your submission, it marks the TRF “in progress." It works like a postmark: it has to land before Amazon’s date. Amazon says that while it’s in progress, your listings will not be deactivated. If the product fails testing or the documents fail validation, the listing is deactivated immediately.
- You can only start once the request appears in Account Health. Before that, build the file.
- AHPA said outreach may be skipped where Amazon already verified cGMP through third parties or public databases. "No notice yet" can mean Amazon has already verified you or that your turn hasn’t come.
3. How Do You Submit Through a TIC Lab?
Follow these steps to submit your supplement for verification:
Go to Account Health → Policy compliance → Food and product safety issues.
In Next steps, click Submit on the product.
Select Verify your product, then Test (new testing) or Validate (existing documents).
Select the provider and share the Order ID and TRF details with them.
The authorized TIC providers for US dietary supplements are Certified Laboratories, Cotecna, Eurofins, ITS-Intertek, Mérieux NutriSciences, NSF, SGS and UL. USP isn’t on it, though USP GMP is an accepted program.
You can use another accredited lab, but an authorized TIC must then validate its results. The lab submits, not you.
If no TRF option shows on the ASIN, submit an appeal and Amazon reassigns the workflow. If you believe the requirement doesn’t apply, use Appeal request on the same screen. For bundles, multipacks and variants, agree the approach with the lab.
If your product is certified by a Compliance Fast Track participant (for supplements: BSCG Certified, Clean Label Project, GRMA, INFORMED, NSF, SGS or USP), Amazon says it validates compliance automatically, without documents from you.
Five-step flow for Amazon's supplement cGMP check: document request in Account Health, build the file, submit the TRF through Verify your product, lab marks it in progress so the listing stays live, then pass or immediate deactivation.
4. What Documents and Images Will the Lab Need?
Amazon’s rules cover everything you send:
01. Authentic and Original Documents
Documents must be authentic, original and unmodified. They must not be computer or AI-generated.
02. Approved Laboratory
Documents must not come from a lab Amazon has suspended.
03. Correct Language
Labels must be in the language of the country of sale.
04. Complete Product Images
Images must show all sides and prove that the product is the same as the one tested and listed.
05. Separate Files for Sets
Separate documents and images are required for each item in a set or bundle.
5. Where This Goes Wrong
Even when sellers understand the requirements, a few common mistakes can put their listings at risk.
01. Waiting for Day 90
What protects you is a TRF marked “in progress” before Amazon’s date.
02. Sending an FDA Inspection Report
It doesn’t count for supplements, though it does for ingestible OTC drugs.
03. Using an Expired Certificate
Treat it as no certificate. Your certification must be current and in good standing.
04. Forgetting the Insurance Certificate
It goes to Amazon separately from the lab work.
05. Making a Rewrite That Triggers Testing
Changing a claim to “supports metabolism” can move the product into weight-management testing.
06. Treating a Pass as Permanent
Amazon says products can be picked for periodic or random surveillance testing at any time. Keep the certificate in date and the file ready.
6. What We Check on Every Supplement Account Before the Date
At UPLIXA, we focus on the notice, documentation, product claims and submission process before Amazon's deadline.
From our end, on every supplement account with a notice:
- Copy the notice word for word from every place it appears, and log each ASIN’s “Address issue by” date.
- Check the certificate: accredited body, accepted program, the facility that makes the product, in date.
- Check the insurance certificate is in Business Insurance verification.
- Check the label images are real photos of the real product, all sides, and that panel weights match the listing.
- Check whether any claim pulls the product into one of the five testing categories.
- Submit once, in one channel, then run the reply clock.
- Scan the rest of the catalog for ASINs that will get the same notice.
7. Frequently Asked Questions
Is Amazon giving supplement sellers 90 days to complete cGMP verification?
No. The deadline to follow is the “Address issue by” date displayed in Account Health. The 90-day reference was about starting a lab request, not completing the entire process.
Can I submit an FDA inspection report for supplement cGMP verification?
No. FDA inspections are not accepted as cGMP verification for dietary supplements under this requirement.
Does every supplement require laboratory testing?
No. Under the stated policy, additional laboratory testing applies to five categories: bodybuilding, joint health, sexual enhancement, sports nutrition and weight management.
Can an expired cGMP certificate be accepted?
No. The certificate must be current and in good standing when submitted for verification.
Final Thoughts
Amazon's supplement cGMP verification is not something sellers should leave until the last minute. The correct deadline, accepted certification, insurance documentation, and lab submission all matter.
Start by checking the exact notice in Account Health, identifying the required documents and confirming which verification route applies to your ASIN.
At UPLIXA, we help supplement sellers review compliance notices, organize documentation, address listing issues, and navigate Amazon's verification process.
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