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Amazon wants cGMP proof. Does my manufacturer’s certificate count?

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You don’t own a factory. Your capsules come from a contract manufacturer two states away, the labels carry your brand, and Amazon’s document request asks for a cGMP certificate. Yours doesn’t exist. So whose do you send? Don’t worry. You don’t need a factory of your own, and Amazon’s wording answers most of this. Where it says nothing, we’ll tell you so and give you our advice instead. In This Article What does Amazon’s cGMP rule actually test? If a contract manufacturer makes it, whose certificate goes in? What if your product is made or packed at more than one site? Which certificates count if your manufacturer is outside the US? Where this goes wrong How we check a manufacturer’s certificate FAQ 1. What Does Amazon’s cGMP Rule Actually Test? The facility. Amazon’s US supplement policy says the product must be manufactured in a facility compliant with 21 CFR 111 or 21 CFR 117, or equivalent. Then: The cGMP audit o...
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Amazon Flagged a Certification You Don’t Need (Organic, Pesticide): How Do You Get It Removed?

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Amazon is asking for an organic certification. Or an EPA registration number for a pesticide claim. Or for documentation behind a non-GMO claim. What if your product doesn’t require any of these? Many Amazon sellers are facing this issue. Amazon is flagging certifications that may not be applicable to your product. They’re also asking for certifications that have already been submitted. All of this results in a listing that remains inactive, no sales are made, and your inventory is taking up storage space. We’re going to explain some of the reasons Amazon flags unnecessary certifications, the solutions that vary by situation, and how to challenge a request that’s not applicable to your product. 📌 In This Article Why Does Amazon Ask for a Certification Your Product Doesn't Need? Which Fix Applies to Your Amazon Certification Flag? How to Appeal an Amazon Certification Flag Applied in Error Final Thoughts Why Does Amazon Ask for a Certification Your Product Do...
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Someone else is selling on my Amazon listing. Is it a hijacker?

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A name you don’t know shows up next to “Sold by” on your listing. Is it a hijacker? Sometimes. But one of the worst hijacks we’ve worked on never touched the owner’s buy box. A US party-décor brand kept selling as normal while a stranger’s brand name crept onto its listings, one at a time, over several months. By the time it reached us, around 150 ASINs across 93 parent listings carried a brand customers didn’t recognize. New listings inherited it. The storefront showed it too. Sales hadn’t dropped. That’s why it ran so long. So, don’t judge a hijack by the Buy Box alone. And don’t panic at every new seller either. Not every one is a hijacker. These are the seven signs we check on every intake, and how to capture proof before the seller vanishes. 📌 In This Article What are the 7 signs a hijacker is on your listing? How do you capture evidence before the seller disappears? Why don’t brand hijacks show up in your sales? Where this goes wrong Proof: Pushpeel FAQ ...
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Selling Supplements on Amazon UK and Germany vs. the US: What Changes?

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A US supplement brand that is successful selling on Amazon.com wants to expand to Amazon.co.uk and Amazon.de. The plan is to send the same product, use the existing listing on Amazon.com, and translate the bullet points. Making listings in the other markets seems pretty straightforward, but the changes needed to meet the legal requirements can be substantial, especially in the labeling. The label could identify the product as a dietary supplement, the claims may be structured according to the US rules for structure and function, and the supporting documents may be prepared for the US process, which would be irrelevant to the European marketplaces. In this blog, we will cover what differences sellers will face when shipping a product approved for the US marketplace to the UK and German marketplaces, including Amazon’s approval process, certificates of analysis, labeling, health claims, notifications, and other product requirements. 📌 Table of Contents What Changes Betwe...
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Amazon’s old settlement reports stop on 11 November. What do I change?

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If you only check deposits in Seller Central, 11 November may pass without you noticing. Your accounting software, profit dashboard, or reimbursement tool will notice if it still asks Amazon for an old report. From our end, we moved our own settlement pipeline to Flat File V2 in October 2026. The new files reconcile the deposit to the cent on every settlement we checked in seven currencies. Along the way, we found that every settlement line we’d stored from the old format had come in with no amount at all. The import had run. The money columns were empty. The Risk: A Silent Failure That’s the risk with this change. It fails quietly. Your import may appear successful even when the financial amounts are missing. It’s not a big job, though. The fix is a short checklist. In This Article What exactly is Amazon removing? Does this change what I see in Seller Central? How is Flat File V2 different? What should sellers and their tools check before 11 November? Where this g...
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Amazon wants a cGMP certificate for my supplement. When is my deadline?

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The document request shows up in Account Health with a date beside each ASIN. Then LinkedIn says you have 90 days. From our end, that’s the first mistake we correct. No Amazon page says 90 days. The number came from the American Herbal Products Association (AHPA), and it was 90 days to start a lab request, not to finish. So, the date that protects your listing is the one Amazon shows you. The good part: that date is already on your screen. In This Article What does Amazon’s cGMP requirement actually say? What is the deadline: 90 days or the “Address issue by” date? How do you submit through a TIC lab? What documents and images will the lab need? Where this goes wrong What we check on every supplement account before the date Frequently Asked Questions 1. What Does Amazon’s cGMP Requirement Actually Say? Amazon’s US dietary supplement policy says every supplement must be manufactured in a facility compliant with FDA’s cGMP rules, 21 CFR 111 or 21 CFR 117, or equ...
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